Onetera is an AI-native govtech platform dedicated to redesigning how communities interact with local government agencies - critical to community well-being and opportunity. A proud NVIDIA Inception Program partner, the Onetera team collaborates closely with NVIDIA’s Smart Spaces and Global Public Sector team.
This document addresses frequently asked technical questions about the Onetera platform for IT professionals and decision-makers in local government.
For comprehensive information about our security controls, certifications, and compliance frameworks, please visit **trust.onetera.com.**
Q: What type of platform is Onetera? A: Onetera is an AI-powered platform designed to facilitate interactions between community members and local government agencies. Built on NVIDIA Blackwell GPU technology as an NVIDIA Inception Program Partner, our platform processes massive volumes of municipal data to deliver rapid, accurate service to residents while reducing costs and administrative burden on city staff.
Q: What AI technology powers the Onetera platform? A: The Onetera platform leverages NVIDIA RTX 6000 Blackwell GPUs with TensorRT-LLM inference servers. This infrastructure enables us to process tens of thousands of pages of municipal codes, zoning maps, permit regulations, and business licensing requirements across multiple cities simultaneously—achieving 1.7x throughput increases and ~40% faster processing times compared to traditional solutions.
Q: How does Onetera integrate with existing city systems? A: Integration capabilities are evaluated on a case-by-case basis, prioritizing security, privacy, and reliability. We work with your IT team to assess your specific infrastructure and determine the most appropriate integration approach while maintaining appropriate access controls and security protocols.
Q: What are the API capabilities? A: Onetera does not currently expose public API endpoints. If your municipality has interest in developing private, custom endpoints for specific integration needs, we can discuss tailored solutions that meet your security requirements and operational objectives.
Q: What is the "Zero IT lift" promise? A: Our platform is designed for rapid deployment without requiring specialized technical expertise or significant IT resources from your team. The AI-powered infrastructure handles complex data processing and maintenance automatically, allowing cities to launch new programs in days instead of months without adding technical burden to already stretched municipal staff.
Security & Compliance
Q: How is data encrypted? A: All sensitive data is encrypted both at rest and in transit. We utilize industry-standard encryption protocols and restrict access to encryption keys to authorized personnel only.
Q: What security certifications does Onetera maintain? A: Onetera maintains comprehensive security controls including regular security audits, vulnerability assessments, penetration testing, and compliance with public sector security standards. Detailed security documentation is available upon request.
Q: How is access controlled within the platform? A: The platform implements role-based access control (RBAC) with unique authentication for all users. Access to production systems, databases, and networks is restricted to authorized users with documented business needs.
Q: What data privacy measures are in place? A: Onetera maintains strict data classification policies, formal retention and disposal procedures, and controls to ensure confidential information is accessible only to authorized personnel. We maintain cybersecurity insurance and comprehensive incident response policies.
Q: Is the platform compliant with government data protection requirements? A: Yes, Onetera is designed to meet public sector compliance requirements including data protection regulations, retention policies, and privacy standards applicable to local government agencies.
Q: How does Onetera ensure accuracy in municipal guidance? A: Every phase of our data processing includes human-in-the-loop validation to ensure every recommendation meets both legal and service standards. This combines AI efficiency with human oversight for regulatory compliance.
Q: Is Onetera cloud-based or on-premise? A: Onetera can be deployed either cloud-based or on-premise, powered by NVIDIA RTX 6000 Blackwell GPU infrastructure. Most cities opt for cloud deployment given lower maintenance requirements, but we can discuss the best deployment model based on your municipality's specific needs, security policies, and technical preferences.
Q: What are the uptime and reliability guarantees? A: We maintain high availability standards with redundancy measures, business continuity plans, and disaster recovery procedures to ensure reliable service for critical government operations.
Q: How does the platform scale? A: The NVIDIA Blackwell-powered platform can process municipal data from multiple cities simultaneously while maintaining real-time accuracy. Our infrastructure enables independent processing workflows without creating costly interdependencies across jurisdictions, and we can double throughput by queuing multiple large-scale jobs concurrently.